1，How to place an order?

2，Why does the price of currency change all the time?

3，I have ordered on the wrong server or character name. What should I do?

4，How do I check on the status of my order?

5，Why does my shopping cart remain empty even after I have tried to add something?

Credit Cards

1,  How do I pay with my credit card without using Paypal?

2,  Why won’t my credit card work?

Paypal

1.  How do I open an account in Paypal?

2.  How do I verify my Paypal account?

E-checks

1.  What is a pending e-check, and why do I need to wait for it to clear?

2,  How do I avoid sending an e-check?

Payment Options

1,  Pay with Western Union?

Safety

1.  Is this business safe or legal?

2.  What security precautions are taken to protect my personal information?

How to place an order?Top
Step 1. To place an order with us, first visit our website at www.Oggsale.com.
Step 2. Select the game you prefer, and then choose the server you wish to browse by clicking it from the menu on the left hand side.
Step 3. To purchase currency, simply select the quantity you wish to buy from the pull down menu and click "buy now ". You may also wish to buy smaller amount of currency than what we listed on our website by entering the quantity yourself on the bottom of the specified web pages and click "Buy Now ".
Step 4. When you have added the items to your cart, you will be advanced to next information stage. Fill in the appropriate details concerning the delivery time and character information.
Step 5. After completing the information page, you may click “submit”.
Step 6. You will now be forwarded to the payment confirmation page.you may click "proceed to Paypal" to make the payment.

Why does the price of currency change all the time?Top
Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of each game and server.

I have ordered on the wrong server or character name. What should I do?Top
Please send us an email from your Paypal email address that you have placed the order from and include your order number and the correct server or character name. We will make delivery according to the new instructions given. You may also come directly to our 24/7 online support to make the changes.

How do I check on the status of my order?Top
To check on the status of your order, click the “History Order” link on our site .

Why does my shopping cart remain empty even after I have tried to add something?Top
We use ’cookies’ to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you may experience this problem. If you are having this problem, our live chat representatives are standing by to assist you through the order process.

How do I pay with my credit card without using Paypal?Top
We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card.

Why won’t my credit card work?Top
Credit cards can be denied for several reasons. The most common reason is that the bank processing the card does not permit online transactions for security reasons. You may contact your bank to enable your card to be eligible for online transactions. Another reason is that a piece of information may not match when the payment solution checks the verification of the card. In this instance contacting the credit card solution to determine why the card was not allowed to pass is the quickest way to solve the problem. Credit cards from all countries may not be accepted and your country must be located in their permitted list in order to use the credit card merchant account service.
If you have previously entered your credit card when attempting to open a Paypal account, they will not accept the card unless it is used through the original Paypal account. The card cannot be used independently through Paypal outside of the account for security reasons.

How do I open an account in Paypal?Top
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the ’sign up’ button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

How do I verify my Paypal account?Top
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

What is a pending e-check, and why do I need to wait for it to clear?Top
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to our Paypal account and then delivery can take place immediately thereafter.

How do I avoid sending an e-check?Top
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.

pay with Western Union?Top
Step One: Go to your nearest participating Western Union Agent Location. If you’re in the following countries, you may use your credit cards to make Western Union payment online: Austria, Canada, Germany, France, U.K., Ireland, Netherlands, New Zealand, Australia, Sweden, U.S., Norway. For more detailed information, please visit the official Wester Union website at www.westernunion.com
Step Two: Request and fill out the Blue Form.
Once you have obtained the Blue Form from the Western Union Agent, you must fill out the appropriate information. Please ensure you include your full name, address, and phone number on the Western Union form when you visit your Western Union Agent.
The billing information for oggsale.com is
5672 Melvin St,Pittsburgh (District)
Pittsburgh (City), PA (State)
USA(Country) , 15217 (Zip)
Receiver: You Li
Step Three: Come to our live help with your Money Transfer Control Number (MTCN). Once you have made the payment, you will be given a unique transaction identification number known as Money Transfer Control Number (MTCN). This is your confirmation of payment which you will need to quote when coming to Live Help.

Is this business safe or legal?Top
Oggsale.com has conducted business for over 2 years, and served hundreds of thousands of customers. We conduct thousands of transactions per day, and we are adding new games to our roster every month. The stock we have available has been purchased legitimately from game players the world over who chose to sell their excess.

What security precautions are taken to protect my personal information?Top
We take the protection of our clients’ personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant.